Manage Service Accounts
The ORSUS application enables the users to request service accounts for themselves as well as for their reportees. Access to these accounts in the target system will be granted after workflow (which is defined in the Identity Template) is completed.
To add the service account:
- On the Global menu, click the My Requests tab, and then click Service Account on the sub-menu. The Service Accounts page appears.
- Provide the following fields in the Basic Information section and then click Save.
| Field | Description |
|---|---|
| Template Name | Select the Template (that decides workflow, login name convention and other factors) based on which you would like to request service account. Use the Search button to select from the Identity Templates pop-up window and click Ok. |
| Identity Type & Identity Sub Type | You no need to enter this field. By default the system will take the data for these fields. |
| Owner Name | If you're requesting the account for yourself, you no need to select this field. If you're requesting for other user, then select the Owner name. Use the search button to select from the Owner Name pop-up window and click Ok. |
| First Name | Enter your first name or the first name of the user for whom you're requesting the account. |
| Last Name | Enter your last name or the last name of the user for whom you're requesting the account. |
| Display Name | Enter your display name or the display name of the user for whom you're requesting the account. |
| Login Name | Enter the login name for the service account you're requesting. |
| Justification | Provide the justification for the account you're requesting. |
After clicking Save, a Success Message displays indicating that Your Information Saved Successfully. Upon the request submission, you can check the workflow and provision status of the request submitted.
Track the Progression of Service Account Requested
- On the Global menu, click the Dashboard . The Dashboard page appears.
- In the My Requests widget, on the service account request click Workflow Status / Provision Status buttons.
- Click the User Approval Log button on the Workflow Status- EntityName page to view more details of the workflow.
- Click the eye icon to view stage-wise status for the service account requested.